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Our vests are built so that every part can be replaced. And replaced by us. Not some far away manufacturing facility or distribution center. It's simple – you send it to us, we service it, and we send it back to you in new condition. How new? We put a brand new airbag in it, we professionally clean it and we inspect, clean and service the trigger mechanism. Although that's not technically a brand new air vest, it kind of is. Just sayin'.
We also have a “grow with us” program. Let's say your child has outgrown their vest, or maybe your size has changed – during your next service, for just $125 we can change out your air vest for one that fits properly. Even if you become bored with the color, we can change that on vests with color options for a marginal fee. So, you see, old becomes new, small becomes big, big becomes small, and you become safe and happy.
Those really are the simple steps to always having a brand new air vest or air jacket. We recommend you have your vest or jacket serviced yearly or after six inflations. Your safety depends on it. Your warranty depends on it. So, when your season is finished, have your vest re-finished. We replace the air bag. We professionally clean it, and we inspect and clean the trigger system and, of course, we can make any repairs needed (applicable fees are listed on the form). We can also return it with a fresh canister at a 50% discount, so it’s ready to go when you are.
NOTE: Our Service Center will be closed August 10th–21st. Please plan accordingly.
InVest in your vest. This program increases the value of our already incredible service offering. By participating, you can send your vest in every year for five years, at a prepaid, discounted rate. Or you could just not join and send it in every year like the people who don’t like great deals. Note: This service is only available for current, bayonet style vests. Don't worry, we have an upgrade program too.
Our most popular model, the ProAir, comes in nine different colors and the Hunter comes in four. If you chose black, because you thought it would go with anything, but now realize that pale blue matches your show colors perfectly. Don’t worry. Just send it back and we’ll change it (applicable fees are listed on the form). Remember at the top of this page when we said you would never have to buy a new jacket? This is just further proof that we weren’t lying.